How To Cancel Credit Card: Comprehensive Guide On Procedures And Tips

Dexter Lee October 8, 2023

How To Cancel Credit Card: Comprehensive Guide On Procedures And Tips

How To Cancel Credit Card: Comprehensive Guide On Procedures And Tips

In the ever-evolving landscape of personal finance, credit cards have become an indispensable tool for contemporary living. They provide comfort, benefits, and flexibility in how you handle your spending. You could eventually need to cancel a credit card, though. You may learn about the justifications, steps, and advice for cancelling credit cards in Singapore by reading this in-depth guide.

1. Introduction

The Changing Nature Of Credit Card Benefits In Singapore

In recent years, credit cards have changed in Singapore. What was once just a straightforward payment mechanism has developed into a sophisticated financial tool with a number of advantages. These benefits include rebates, flying miles, and price breaks at restaurants and stores. However, it’s critical to assess if your credit card still offers value when the market gets oversaturated with possibilities.

The Importance of Cancelling a Credit Card That Has Lost Its Value

Maintaining a credit card that does not fit your spending patterns can result in needless yearly fees and missed chances to earn new customer bonuses. This advice will assist you in deciding whether it’s time to cancel a credit card that is no longer useful to your financial objectives.

2. Should I Cancel My Credit Cards?

Reasons To Cancel A Credit Card In Singapore

Here are a few important reasons:

  • Getting rid of annual fees: Many credit cards have annual fees, and if you have several cards, these costs can quickly pile up. You can prevent these pointless costs by cancelling unneeded credit cards.
  • Financial simplification: Managing multiple credit cards might take time. You may simplify your financial life, minimise your chance of missing payments, and stay under your spending limit by minimising the number of credit cards you have.
  • To be eligible for new client bonuses: Some banks welcome new customers with enticing promotions or sign-up bonuses. You can qualify for these new customer benefits, which include cashback incentives, bonus miles, or reduced annual fees, by cancelling current cards.

Benefits Of Cancellation, Including Avoiding Annual Fees And Qualifying For New Customer Bonuses

Benefits Of Cancellation, Including Avoiding Annual Fees And Qualifying For New Customer Bonuses

There are various advantages to cancelling a credit card, including:

  • Annual fee savings: Over time, skipping the annual fees for unused cards can save you money.
  • Financial simplicity: Having fewer credit cards to manage can make it simpler to keep track of your spending and stick to your spending limit.
  • Better credit score: By lowering your overall credit utilisation percentage, closing a credit card can raise your credit score.
  • You can qualify for attractive sign-up bonuses and benefits given to new customers by canceling your current cards and applying for new ones.

3. Checklist Before Cancelling Credit Cards

Before you decide to cancel a credit card, consider the following checklist:

Making A Decision On Which Card (S) To Cancel

  • Review your most current credit card statements to find cards you last used a while ago or that no longer fit your spending patterns and way of life.
  • Think about Rewards: Check to see if you are utilising each card’s perks to the fullest. Consider cancelling cards with little usage and keeping those that give points or services you value.

Clearing Account Balance And Redeeming Rewards Points

  • Expired balances: Verify that the card you want to deactivate has no outstanding balances. The account balance must be zeroed out by paying off any outstanding debts.
  • Redeem rewards: To get the most out of your rewards, if your card gives points or miles, use them before they expire.

Ensuring A Positive Balance And Preparing For Cancellation

  • Positive balance: Prior to starting the cancelling process, make sure the card’s account balance is positive. The cancellation may be complicated or delayed by a negative balance.
  • Please speak with the bank: Call the customer service line of the company that issued the card to let them know you want to cancel it. They will walk you through that bank’s particular cancelling procedure.

Are you ready to streamline your finances, avoid paying annual fees, and earn thrilling new customer bonuses? Start now to move toward a more prosperous financial future. To apply now and benefit from CreditMaster’s convenience, click here.

4. Cancel Credit Cards In Singapore: Summary

Understanding the main procedures involved and what to anticipate during the cancellation process in Singapore is crucial now that you’ve decided to cancel a credit card.

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    Procedure To Cancel Credit Cards With Different Banks In Singapore

    Credit card cancellation policies may vary among Singapore’s banks. Here are comprehensive instructions for terminating particular credit cards with several banks:


    Hotline cancellation guidelines:

    • Find the customer support phone number on the back of your Citibank credit card or the institution’s website.
    • Speak to a customer service agent or follow the automated directions when you call the hotline.
    • Declare that you want to terminate your Citibank credit card to the salesperson. Have your card number, contact details, and cancellation justifications ready.
    • Pay off any outstanding bills or return the physical card, among other instructions, if the agent gives them.

    DBS (Development Bank of Singapore)

    Online cancellation using the DBS website: Enter your username and password to access your DBS online banking account.

    • Navigate to your online account’s credit card area.
    • Look for the card cancellation request option.
    • To make a cancellation request, adhere to the instructions displayed on the screen.

    Standard Chartered

    Online cancellation through the banking website or app:

    • Open a mobile banking app or log into your online banking account with Standard Chartered.
    • Go to the credit cards section
    • Locate the card cancellation request option.
    • To make a cancellation request, adhere to the instructions displayed on the screen.

    OCBC (Oversea-Chinese Banking Corporation)

    Cancellation by phone with customer service or in-person Submission:

    • Find the customer service telephone number on the back of your OCBC credit card or the bank’s website.
    • When you want to cancel your OCBC credit card, call the hotline and talk with a customer care agent.
    • You could stop by your neighbourhood OCBC branch and ask how to cancel your card there. They might provide you with a cancellation form to fill out.

    UOB (United Overseas Bank)

    Cancellation via UOB Mighty Mobile App or Hotline:

    • Open the UOB Mighty mobile app and get into your account if you’d rather cancel online.
    • Navigate to the app’s credit card area.
    • Find the option to cancel your card, then follow the on-screen directions.
    • As an alternative, you can contact UOB customer support and make a cancellation request over the phone.

    HSBC (Hongkong and Shanghai Banking Corporation)

    The HSBC   website or hotline can be used to close a credit card account online.

    • Use your login information to access your HSBC online banking account.
    • Go to the area for credit cards.
    • Search for the “Request Card Cancellation” option and then adhere to the on-screen directions.
    • A different option is to call the HSBC customer service number and let them know you want to cancel your credit card.


    Cancellation via telephone or in-person Submission:

    • Find the customer service phone number or bank website listed on the back of your CIMB credit card.
    • To start the card cancellation process, dial the hotline and speak with a customer care agent.
    • If you would rather cancel your credit card in person, stop by a CIMB bank and ask how to do it. They might provide you with a cancellation form to fill out.


    • Use the customer service hotline number listed on the back of your Maybank credit card or on the bank’s official website to cancel your subscription.
    • Inform a Maybank representative of your choice to terminate your credit card by calling the hotline.
    • Pay any outstanding bills or return the physical card according to any additional instructions given by the agent.

    Please be aware that the precise procedures and specifications for cancelling a credit card with these banks may vary over time. Therefore, it’s crucial to confirm the most recent instructions on the official website of the relevant bank or by getting in touch with their customer care.

    5. Safe Disposal Of Cancelled Credit Card

    It’s crucial to properly dispose of your credit card after you’ve successfully cancelled it to avoid any potential fraud. The steps to properly dispose of a cancelled credit card in Singapore are as follows:

    • Cut the credit card into small, indistinguishable pieces. Make sure to cut through the card’s security code, credit card number, and any other vital data.
    • Obliterate the magnetic stripe on the back. Important information is contained in this stripe, which shouldn’t end up in the wrong hands.
    • To make reconstruction more challenging, dispose of the card fragments in separate trash bags or containers. It will make it nearly impossible for someone to piece the card back together.
    • If possible, shred the card. If you have access to a plastic-compatible shredder, you might run the card through it. To ensure that the card is rendered illegible, shredding adds a layer of security.
    • Check your immediate area once more and sweep up any leftover card shavings or bits.
    • Consider writing your card issuer a letter informing them of the cancellation and asking for proof that the card has been closed. It adds an extra level of security.
    • After the cancellation, keep an eye on your statements for a few months to be sure there have been no fraudulent purchases. Contact your bank right away if you detect anything out of the ordinary.
    • Be cautious when disclosing important card information, such as your PIN, to anyone in addition to the physical card.


    Ultimately, cancelling a credit card is a wise decision that can enhance your financial security and simplify your money management. You can confidently decide how to proceed in order to make choices that support your financial objectives by carefully examining the grounds for cancellation, taking the required actions, and ensuring secure disposal.

    Are you prepared to manage your money and decide wisely how to use your credit cards? Take advantage of exclusive discounts and benefits. To enjoy a trouble-free financial journey, apply now with CreditMaster. Apply now by clicking here to open up a world of financial opportunities!



    Dexter Lee

    Born with a pen in one hand and a keyboard in the other, Dexter's been crafting words into beautiful prose since he was old enough to scribble on his walls (much to his mother's chagrin). He's a self-proclaimed pun master, often leaving his coworkers in stitches with his clever wordplay. He's been known to strike up conversations with strangers and turn their stories into captivating content that keeps readers coming back for more. Despite his unconventional approach to life and work, Dexter takes his job as a content manager very seriously. He knows that every piece of content he produces has the power to make a difference in someone's life, and he's committed to using his words for good.

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